SITE POLICY / LAST REVIEWED JULY 2026
Website and quote terms
These preliminary terms explain how Panelform's project quote process should be understood. Panelform is a trading brand operated by a New Zealand sole trader, not an incorporated company. The operator's legal name, address for service and final business details must be added and reviewed before paid orders begin.
Information on this website
Product dimensions, stock signals, planning estimates and technical notes are provided for an initial conversation. They are not a final design, building approval, engineering sign-off or guarantee that a particular board is suitable for a particular wall or ceiling system.
Quote basis
A quote is prepared from the product, dimensions, quantity, project location, timing and delivery route you provide. A submitted enquiry is not an order. The written quote identifies the product, price, GST basis, freight and import items, delivery conditions, exclusions, estimated timing, quote validity and payment stages that apply to the proposed order.
Order acceptance and deposit
Panelform does not place a supplier order when an enquiry is submitted. An order is accepted only after the customer accepts the written quote, Panelform confirms acceptance in writing and the required deposit shown in the quote or invoice is received as cleared funds. The deposit amount and payment schedule are set for each quote. Panelform may then commit to the agreed product, freight and related services.
Availability, quantity and price
Products are imported to order and are not represented as Auckland shelf stock. Panelform can quote any customer quantity. The current 200-sheet figure is a supplier import-lot minimum, not a customer purchase minimum. For a smaller order, the written quote must identify the confirmed fulfilment route, price basis and estimated timing before a deposit is requested. Supplier pricing may exclude sea freight, import costs, GST, duty, local delivery, unloading, storage and site services. The written quote identifies what is included and excluded.
Changes and cancellation
Any requested change is subject to written confirmation and may change the price, timing or product. If the customer cancels after Panelform has made supplier, freight or other commitments, Panelform may recover reasonable documented costs or losses to the extent permitted by law and return any remaining amount due. The accepted quote and invoice should state the project-specific cancellation process.
Lead times and delays
Supplier preparation, sea freight, port handling, border clearance and local delivery dates are estimates unless Panelform expressly guarantees a date in writing. Panelform will provide reasonable updates when the schedule changes. Nothing in these terms removes any remedy or right that cannot lawfully be excluded.
Balance and release for delivery
The timing of balance payments is stated in the written quote or invoice. Where the accepted quote requires cleared payment before release or local delivery, the goods will not be released until that payment condition is met. Any agreed transfer of title and risk must be stated consistently in the final sales terms.
Technical responsibility
Project design, consent, installation and building-code decisions remain with the owner, designer, builder and other appointed licensed professionals. Panelform can help organise product information and questions, but does not replace the professional responsible for the project.
Delivery and inspection
Delivery depends on access, packaging, weather, carrier conditions and the agreed route. The customer should inspect quantities and visible damage promptly and notify Panelform with photographs and delivery details so the issue can be assessed with the relevant carrier or supplier.
Consumer and trade rights
These terms do not exclude rights that cannot be excluded under New Zealand law. Any legally permitted contracting out for a business-to-business transaction must be expressly agreed in writing and reviewed for the actual transaction; it is not assumed by this website.
External links and documents
Links to standards bodies, suppliers, technical documents or third-party services are provided for reference. Their availability, content and terms are controlled by those parties.
Contact
Questions about a quote or these terms can be sent to quotes@aucklandplasterboard.com.
Have the final terms checked for the legal entity, payment method, consumer and trade-customer rights, returns, damage claims, jurisdiction and import arrangements that will actually be used.